In the recent past, we have ...

... Helped a Client Get Acquired ...

Competency Assessment Solutions (CAS) came to us shortly after launching their first customers on their new application. ACSPropel quickly identified a path to "harden" the system, which allowed the company to rapidly add new customers. We represented CAS' technology during the resulting interest from venture capital and potential purchasers. As a result, CAS was acquired by Lawson Software.

... Reduced Customer Support Costs ...

A large non-profit asked us to rebuild their event management product. Their current application was very popular, but it had outgrown its original design and was causing customer aggravation and support costs. The new application paid for itself in savings on customer support calls within the first year.

... Ramped Up Quickly ...

Rapidly expanding Zipcar was in need of quickly beefing up technically capabilities. ACSPropel was able to learn their application and launch production code for one of their strategic efforts in less than a month.

... Designed Complex Integrations ...

Larger customers typically need to integrate new applications with legacy systems. For example, we built an integration between Lawson's Enterprise Management System and their new Performance Management System. For the Los Angelos Unified School District, we integrated with Maximo to extend the availability of key information through their intranet. The Boston Museum of Science's Course Registration System integrates with their membership database to provide member discounts and membership purchasing options.

... Created Innovative Learning Modules ...

We've created learning modules for MIT classes such as a multi-round negotiation game and a stock and bond trading game.

... Implemented Unique Functionality ...

The Boston Museum of Science completed an exhaustive search for event management software that would meet the needs of their courses program. They were unable to find key features like parent purchasing courses for their children, customized attendance lists that including allergies and special needs, waiting lists, prerequisites approval process, and a link between course purchase and online education. We extended the OpenACS ecommerce package and integrated the eCommerce and eLearning packages to meet their specific needs.

... Expanded Beyond Initial Projects ...


With over 100 individual applications, the breath of OpenACS often lends itself to a natural expansion inside a given organization. The Boston Museum of Science started out with a highly successful course registration system. Two other groups adopted the framework and the system now supports the museums' discussion boards and teacher education programs.

Similarly, the Los Angeles Unified School district started with a customized application to audit contractor compliance, then used the platform to expand into intranet support, document and workflow management.

... Built New Products ...

At MIT Sloan professor approached us with an idea to take his research and turn it into an online educational product. We are supporting his idea with a new product, currently in the prototype phase with a collaboration of 3 business schools.

... Consolidated Systems ...

The new Coachville CEO inherited a technology base with over 5 different vendors, leading to not only duplicated costs but a great deal of user confusion. ACSPropel developed a strategy to provide a single sign-on followed by a step by step evolution to move the applications to the .LRN/OpenACS platform. With this approach, CoachVille was able to immediate take advantage of some of OpenACS's strengths in eLearning as well as deliver immediate and incrementally improving customer value.

... Architected Custom Applications ...

The Los Angelas Unified School District is spending billions on building new schools and school improvements. We've build a flexible, rules-based engine that ensures building contractors are in compliance with labor laws, saving years in manual labor.

... Guided OpenACS and .LRN Implementations ...

OpenACS out-of-the-box or with very slight customizations can serve the client needs very well. For example, we provide advice, hosting, support, and light customized for OpenACS and .LRN for the 32 Minnesota State Colleges and Universities across a wide array of internet-like applications that support collaboration and knowledge management across the state.

Online Chaperone had a need for basic ecommerce with a few tweaks such as verification of purchase before install, management of software releases, and limiting installations for a given purchase. Within 2 weeks, ACSPropel was able to work these customizations into the existing base functionality.

... Supported Custom Applications ...

Similarly, we've been able to learn, support and extend existing custom applications such as Internet Home School.

... Trained and Educated ...

ACSPropel CEO Tracy Adams, developed and led the boot camp program that trained over 3000 developers on the ACS platform. ACSPropel has since delivered OpenACS trainings for clients such as Massachusetts General Hospital and Competency Assessment Solutions. All ACSPropel Clients get access to the OpenACS training and support area, which contains articles and tips for using OpenACS.

... Contributed OpenSource Code to OpenACS and .LRN ...

ACSPropel has contributed a huge amount of OpenACS code, both sponsored and volunteer. Clients such as Massachusetts General Hospital and MIT Sloan determined it is strategic to be close to the code base, and therefore either directly sponsor projects or insist in high involvement and integration with OpenACS.

... Innovated Functional Testing ...


The United Way approached us with 2 unique problems:
  • They wanted to monitor the end-to-end multi-step process of processing an online donation and wanted to know within 5 minutes if any step was not functioning.
  • They wanted their customer service team to be able to record functional tests that could later be downloaded and reproduced by developers.
In response, ACSPropel developed the world's first server-side functional test management suite. Judging by the interest in current and potential clients, we expect this capability to be a major part of our business by the end of the year.